A letter of Complain

53-24 Vikerlase,
Tallinn,
Estonia, 13629
May 21, 2010

iDream,
16 Narva mnt,
Tallinn

Dear Sir/Madam,
I am writing to you by the reason that I encountered some problems with the product “iPhone” which I bought from your shop on 6 May 2010 for 7000 kr.

In your advertisement you claim that the “iPhone” can catch the Wi-Fi almost everywhere. The internet access is highly needed for my work. However, I have been using that phone for a week and wireless adapter does not seem to be built in. I see that Wi-Fi is turned on, but it nothing more happens. I have been trying for a week to connect to any kinds of Wi-Fi, but the «disconnected» sign does not change. This makes me conclude that there is an error in the system of your product.

Also, the “iPhone” is badly made, as the distorted sound is coming from the speakers. When somebody calls me, the sound plays very quietly, but when I increase the volume level, terrible noise comes through the speakers.

When I took the “iPhone” back to the shop, the assistant claimed that it was my fault and I did not read the instructions carefully.

In my view this is not the level of quality and customer support that “Apple” company is trying to achieve. It is disappointing to understand that the brand what was on a high position in my family and company is losing respect. In order to come out from this conflict in a peaceful way, I would like to receive a new working model of “iPhone” .

Thank you for your time and I look forward to hearing from you.

Yours faithfully,

Anastassia Malleus(MS)

Travelling around Europe on a youth rail ticket .


In the last few years ,travelling around Europe on a youth rail ticket has been going up . Many young traveling in such a way, because they have found in it many benefits. One of the reasons for this is possibly the fact is in our hard time when everywhere are crisis , we just try to look for easy ways .
These trips are for and against .
For :
- It's quite cheap.
- It is convenient, because you can order a ticket and quickly go.
- You are not dependent on anyone and you yourself can decide where you want to go .
Against:
- It is quite slow.
- There are many people and you can not know with who you will go together.
- You need to fear that maybe someone might steal something.
- And of course, you can get lost in a strange town, if you are the first time there and went without a guide.
In my opinion travelling around Europe on a youth rail ticket it is not safe , thats why i prefer other types of travel.

should they ban parking in the downtown?

In our time, the number of cars with each passing year grows and grows. Because of this, start air pollution, the environment. Bbecause of the machines in the atmosphere builds up carbon dioxide, decreases the amount of oxygen. In the city center very large amount of machines, each day more than 100 000 cars passing there.


I think that in the center government should banned the parking for cars, because I think that because of the machines, happend next things:
- people have a headache. This was the fault of those gases that are causing the car.
- These parking take a lot of places, and in their place could be more important ,useful things.
In the center of the city, it is better to have more parks for some air clean.
If the government will banned parking, it is possible that many give up cars and start just walk on their legs on the weekends the city center and go to the shops., Thus we can help people lead healthier lives.


On the other hand - lack of parking can lead to the fact that people will spend money on a taxi, but it is expensive.

My opinion is that it is not necessary to banned parking, but keep this is not correct. I would say the average solution and may just think twice and close only a few stations, which are not particularly important.

Biotechnology will be able to extend the life of man.

Now people may be can live 100 or even 150 years thanks to new developments in biotechnology.
This is not about eternal life, but about improve its quality. A healthy and rich life can become a reality. Scientists believe that it is possible to extend the life to 100-150 years.
According to the President of the Society biotechnologists Russia Raif Vasilov, he think that for 5-10 years can achieve real results. New developments in biotechnology will allow Russia to occupy a prominent place in the world.


Today , must produce new products and new drugs . It is expected that after 10 years Russia will be able to take a higher place among the world of biotechnology.
Vasilov says - a necessary first step is the production of most basic goods. This medication, based on the latest technologies, and various innovative methods of diagnosis and prevention of diseases. The important thing is the food production of new generation, and concern for the environment clean.
The scientist noted that progress is rapid and it is impossible to anticipate everything.

A new shop center "Solaris" was opened some months ago in Tallinn. This center was building quite long,but after some time it finally was opened.Solaris is a really big shop center.It has a lot of shops,cafes,restaurates, and even cinema theater- Cinamon. But what was really suprised me, it was the opening an exhibition "Bodies Revealed".The exhibition has opened from 13th November. There are a really human bodies, which were saved after human deaths.This exhibtion shows to us how our bodies look from insade.

It shows every part of human bodies for people who want to see them and it gives opportunity to understand how these parts work. This scandalous exhibition has millions visitors from all over the world.It was made for adults and kids.But many students go to this exhibition to understand more about human anatomy.

There always work stuff, and if you hae questions you can ask them. In the entrance you can buy an audio guide,which cost 25 kr.,and you can choose a language,which is more understandable for you.

5 astronauts went on a spaceship to travel in to the deep space. 3 of them were Hibernation.Two remained to monitor the ship ... There was and artificial intelligence named HAL, it was corrupted.
People thought he was blown off course and they fly the wrong way. And since only the HAL was known the real purpose of the mission, he had to lock up people so they wont turn him off.
One of the astronauts was trapped and he was killed by the HAL. He was closed in a small room. Hal pulled out all air from the cabin and he died. Only one astronaut was left ... and 3 remained in Hibernation cam . that the remaining astronaut was able to somehow get on board and was able to turn off the programm. Before his death he began to sing.